One of the great aspects of my internship is that I get to meet so many amazing people. On any given day we have between four and ten guests. My second job at PA Live! is what Dave and Monica like to call “Guest Management”.
Around 3:25 p.m., I go to the lobby of WBRE to welcome all the guests for the show. I talk with them about why they are on the show and just have general conversations. I then ask them if they need anything to drink. (I’ve learned how to make coffee by doing this internship!) Maureen from the sales department helps me in making the guests feel like they are at home. We talk with them and answer any questions that they may have.
At 3:45 p.m., we take all the guests back to the PA Live! studio. Usually we take the musical guests and the chef back earlier for obvious reasons. One of the first reactions I always hear when we take the guests back is “wow, this studio is beautiful”. Many guests love that they are essentially the studio audience for the show. Some will stay the entire show even if they appear early in the show. There are also those guests that once they are done with their segment they want to leave. Maureen and I also help escort all the guests back to the lobby.
Once the show is over, I help the chef clean up and carry their items to their vehicle. Some chefs clean up really fast and some take forever. There was one chef who was out of the building by 5:02 p.m. Then there are also the guests who take a long time to clean everything up. If there are musical guests on the show, I also help them carry their equipment to the parking lot.
“Guest management” is fun because I get to meet so many wonderful people. I really get to know those guests who come on every week. I will miss talking with them once my internship is over.
Tags: Guest Management